Optimising intercultural
synergies: A dynamic
model of value creation in
post-merger integration
contexts
thesis
posted on 2023-09-01, 14:19authored bySandhya Sastry
The research study presents a dynamic model to manage intercultural
issues in post-merger integration (PMI) contexts. Employing the concept of
fault-lines and fault-zones the model contributes to extant knowledge as it
enables real value creation for mid-market companies such as EA by
resolving PMI problems through practical solutions in real time.
Cross-border mergers and acquisitions (M&As) activity across the world
continues to occur unabated. Yet such deals post-merger face high failure
rates. The main reason for failure cited in extant literature is cultural - both
national and organisational. However, the literature is remarkably silent on
the nature and attributes of cultural issues that have the power to create
value or destroy such deals. The purpose of this study is to provide a
dynamic model for leadership to optimise and manage intercultural issues
during post-merger integration, combined with theoretical underpinnings
and research rigour.
Following a review of relevant literature, a case study approach was used
which employed quantitative and qualitative data collection and analysis.
Findings revealed that: (a) certain fault-lines can be identified that
contribute to clash and fuse in PMI contexts (b) these fault-lines need to be
managed across both intercultural and non-intercultural fault-zones (c)
experiential learning has an intercultural dimension during the process of
internationalisation (d) intercultural management is a specialism with
specific skillset and competences that is related to the dynamic capabilities
and experiential learning in an enterprise. Based on this, a dynamic model
is put forward that enables leaders to harness synergies and creates value
during PMI.
History
Institution
Anglia Ruskin University
File version
Accepted version
Language
eng
Thesis name
PhD
Thesis type
Doctoral
Legacy posted date
2018-08-24
Legacy creation date
2018-08-24
Legacy Faculty/School/Department
Theses from Anglia Ruskin University/Lord Ashcroft International Business School