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When West meets East: the case of a Scandinavian consulting firm’s expansion into India

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journal contribution
posted on 2023-08-30, 14:39 authored by Flemming Poulfelt, Irene Skovgaard-Smith, Kåre Groes Christiansen
The paper explores how a Scandinavian management consulting firm entered the Indian market and how this process of international expansion set in motion a significant change in organisational identity. The purpose of the article is to explore and reflect on how a medium-sized consulting firm managed its transition to the new context of India and the resulting implications for practising consulting in a new environment. In this case, the experience in India changed the firm and challenged preconceptions about the process of globalisation being a one-way export of Western products, knowledge and ideas. A different firm emerged from the experience: one that is not only more international but which is also now becoming more clearly differentiated in the Scandinavian market. The phenomenon observed is termed ‘reverse consulting’ and is emerging as a new driver in the internationalisation of professional services firms.

History

Refereed

  • Yes

Volume

8

Issue number

4

Page range

373-391

Publication title

European Journal of International Management

ISSN

1751-6765

Publisher

Inderscience

File version

  • Accepted version

Language

  • eng

Legacy posted date

2017-02-16

Legacy creation date

2017-02-14

Legacy Faculty/School/Department

ARCHIVED Lord Ashcroft International Business School (until September 2018)

Note

This is the author's accepted manuscript version. The version of record can be found at: http://www.inderscienceonline.com/doi/abs/10.1504/EJIM.2014.062964. Copyright Inderscience.