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Service users' perceptions of the effective ingredients in supported employment

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posted on 2023-08-30, 13:26 authored by Robyn L. Johnson, Mike Floyd, Doria Pilling, Melanie J. Boyce, Bob Grove, Jenny Secker, Justine Schneider, Jan Slade
Background: The UK government is advocating the use of supported employment to help people on incapacity benefits back to work, with an emphasis on Individual Placement and Support (IPS) models. However there is little UK-based evidence on the key ingredients of effective support. Aim: To ascertain service users' views of what they found helpful about supported employment. Method: Interviews were carried out with 182 people with severe and enduring mental health problems who were actively engaged with one of the six supported employment agencies included in the study. Results: Three themes emerged: emotional support, practical assistance and a client-centred approach. Conclusion: The findings highlight the importance of the quality of support, particularly through interpersonal dynamics, which go beyond the organizational features emphasized in the IPS model.

History

Refereed

  • Yes

Volume

18

Issue number

2

Page range

121-128

Publication title

Journal of Mental Health

ISSN

1360-0567

Publisher

Taylor & Francis

File version

  • Accepted version

Language

  • eng

Legacy posted date

2010-10-20

Legacy creation date

2019-11-29

Legacy Faculty/School/Department

ARCHIVED Faculty of Health, Social Care & Education (until September 2018)

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