Commodification or transformation: measuring performance in the public sector
journal contribution
posted on 2023-07-26, 12:46 authored by Andy Adcroft, Robert WillisManagement reforms in the public sector represents the commodification of services and the deprofessionalisation of employees and, as such, cannot transform performance.
History
Refereed
- Yes
Volume
4Issue number
1Page range
243-252Publication title
International Journal of Knowledge, Culture and Change ManagementISSN
1447-9524External DOI
Publisher
Common Ground Research NetworksLanguage
- other
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Legacy posted date
2011-07-28Legacy Faculty/School/Department
ARCHIVED Lord Ashcroft International Business School (until September 2018)Usage metrics
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