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Use Case Prediction Using Deep Learning

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conference contribution
posted on 2023-08-30, 19:05 authored by Tinashe Wamambo, Cristina L. Luca, Arooj Fatima, Mahdi Maktab Dar Oghaz
Research into utilising text classification to analyse product reviews from e-commerce websites has increased tremendously in recent years. Machine Learning and Deep Learning classifiers have been utilised to organise, categorise and classify product reviews, enabling the identification of polarity and sentiment within product reviews. In this paper, we propose a methodology to classify product reviews using machine learning and deep learning with the intention to identify and predict the activity (use case) in which the consumer used the product they have reviewed.

History

Volume

294

Page range

309-317

ISSN

2367-3370

Publisher

Springer

Place of publication

Cham

Title of book

Intelligent Systems and Applications

ISBN

978-3-030-82193-7

Conference proceeding

Intelligent Systems and Applications: Proceedings of the 2021 Intelligent Systems Conference (IntelliSys) Volume 1

Name of event

Intelligent Systems Conference 2021 (IntelliSys 2021)

Location

Online

Event start date

2021-09-02

Event finish date

2021-09-03

File version

  • Accepted version

Language

  • eng

Legacy posted date

2021-09-21

Legacy creation date

2021-10-11

Legacy Faculty/School/Department

Faculty of Science & Engineering

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