Use Case Prediction Using Deep Learning

Research into utilising text classification to analyse product reviews from e-commerce websites has increased tremendously in recent years. Machine Learning and Deep Learning classifiers have been utilised to organise, categorise and classify product reviews, enabling the identification of polarity and sentiment within product reviews. In this paper, we propose a methodology to classify product reviews using machine learning and deep learning with the intention to identify and predict the activity (use case) in which the consumer used the product they have reviewed.