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Communication: the essence of care
chapter
posted on 2023-07-26, 12:46 authored by Jayne CrowThis chapter considers how nurses communicate the dignity and repect that is the essence of healthcare and is the right of all service users in healthcare settings. Through the use of vignettes and examples it will encourage reflection on the attitudes, behaviour and situational influences that may compromise effective communication of these values, and will seek to focus the readers attention on strategies to enhance this key aspect of care.
History
Refereed
- Yes
Publisher
Open University PressPlace of publication
Maidenhead, UKTitle of book
Communication skills for adult nursesISBN
978-0335237487Editors
Sarah Kraszewski, Abayomi McEwenLanguage
- other