Best practice: the management of service levels in the automotive industry - the engineering of service level agreements of the Daimler AG, brand Mercedes-Benz passenger cars
chapter
posted on 2023-07-26, 12:45authored byJoachim Kuhn
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History
Refereed
Yes
Page range
81-94
Number of pages
176
Publisher
Heinrich Vogel Publishing
Place of publication
Munich, Germany
Title of book
Service Levels in der Logistik: Mit KPIs und SLAs erfolgreich steuern
ISBN
9783574260919
Editors
Michael Pulverich, Jörg Schietinger
Language
other
Legacy posted date
2011-07-28
Legacy Faculty/School/Department
ARCHIVED Lord Ashcroft International Business School (until September 2018)